National
| Median wages (2008) |
$11.19 hourly, $23,270 annual |
| Employment (2006) |
40,000 employees |
| Projected growth (2006-2016) |
Much faster than average (21% or higher)
|
| Projected need (2006-2016) |
25,000 additional employees |
39-6021.00 - Tour Guides and Escorts
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
Sample of reported job titles:
Docent, Tour Guide, Museum Guide, Discovery Guide, Historical Interpreter, Guide, Interpreter, Science Interpreter, Museum Docent, Museum Educator
Tasks
- Conduct educational activities for school children.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
- Describe tour points of interest to group members, and respond to questions.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Provide directions and other pertinent information to visitors.
- Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.
- Research environmental conditions and clients' skill and ability levels in order to plan expeditions, instruction, and commentary that are appropriate.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
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Tools & Technology
Tools used in this occupation:
| Busses — Tour buses |
| Electronic charts or maps or atlases — ActiveMap Tour Guide software; Intelligent Spatial Technologies iPointer Tour Guide software |
| Emergency medical services first aid kits — First aid kits |
| Passenger or automobile ferries — Tour boats |
| Touring bicycles |
Technology used in this occupation:
| Customer relationship management CRM software — Centaur Systems Centaur Travel Business Management System TBMS software; IBS Software Services Tour Partner; Softrip Travel Software System; TourTech Systems TourTools software |
| Electronic mail software — Email software; Microsoft Outlook |
| Office suite software — Microsoft Office software |
| Spreadsheet software — Microsoft Excel |
| Word processing software — Microsoft Word |