National
| Median wages (2008) |
$11.35 hourly, $23,610 annual |
| Employment (2006) |
608,000 employees |
| Projected growth (2006-2016) |
Average (7% to 13%)
|
| Projected need (2006-2016) |
347,000 additional employees |
43-3071.00 - Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Sample of reported job titles:
Teller, Customer Service Representative (CSR), Bank Teller, Member Services Representative, Account Representative, Customer Relationship Specialist, Customer Service Associate (CSA), Personal Banking Representative, Roving Teller, Teller Coordinator
Tasks
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Order a supply of cash to meet daily needs.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Prepare and verify cashier's checks.
- Sort and file deposit slips and checks.
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Tools & Technology
Tools used in this occupation:
| Alarm systems — Teller alarms; Vault security alarms |
| Check endorsing machines — Check encoders; Official check imprinters |
| Desktop computers |
| Multi function printers — Check validation printers; Journal printers; Passbook printers |
| Videoconferencing systems — Online video terminals |
Technology used in this occupation:
| Accounting software — Information Technology Incorporated Premier Teller; Southern Data Systems TellerPro |
| Document management software — Hyland Software OnBase; ISCheck software |
| Electronic mail software — Email software; Microsoft Outlook |
| Enterprise resource planning ERP software — Jack Henry & Associates Vertex |
| Office suite software — Microsoft Office software |