National
| Median wages (2008) |
$23.12 hourly, $48,100 annual |
| Employment (2006) |
81,000 employees |
| Projected growth (2006-2016) |
Little or no change (-2% to 2%)
|
| Projected need (2006-2016) |
22,000 additional employees |
13-2081.00 - Tax Examiners, Collectors, and Revenue Agents
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Sample of reported job titles:
Revenue Agent, Tax Auditor, Revenue Officer, Delinquent Tax Collection Assistant, Revenue Collector, Tax Collector, Tax Examiner, Tax Compliance Officer, Tax Examining Technician, Income Tax Auditor
Tasks
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Send notices to taxpayers when accounts are delinquent.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities.
- Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
- Review selected tax returns to determine the nature and extent of audits to be performed on them.
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Tools & Technology
Tools used in this occupation:
| Desktop computers |
| Laser printers — Computer laser printers |
| Notebook computers — Laptop computers |
| Scanners — Computer scanners |
| Special purpose telephones — Multi-line telephone systems |
Technology used in this occupation:
| Accounting software — Automated tax system software; Intuit QuickBooks |
| Data base user interface and query software — Microsoft Access; Online database systems |
| Graphics or photo imaging software — Image processing systems |
| Office suite software — Microsoft Office software |
| Spreadsheet software — Microsoft Excel |
