National
| Median wages (2008) |
$12.24 hourly, $25,460 annual |
| Employment (2006) |
20,000 employees |
| Projected growth (2006-2016) |
Average (7% to 13%)
|
| Projected need (2006-2016) |
6,000 additional employees |
39-1012.00 - Slot Key Persons
Coordinate/supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
Sample of reported job titles:
Slot Attendant, Slot Technician, Slot Floorperson, Slot Supervisor, Casino Manager, Key Person, Casino Shift Manager (CSM), Slot Floor Attendant, Slot Floor Supervisor, Slot Key Person
Tasks
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Respond to and resolve patrons' complaints.
- Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
- Reset slot machines after payoffs.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Answer patrons' questions about gaming machine functions and payouts.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
