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National

Median wages (2008) $39.95 hourly, $83,100 annual
Employment (2006) 76,000 employees
Projected growth (2006-2016) Average (7% to 13%)
Projected need (2006-2016) 26,000 additional employees
41-9031.00 - Sales Engineers

Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate degree in engineering.

Sample of reported job titles: Applications Engineer, Systems Engineer, Account Manager, Sales Engineer, Product Manager, Account Executive, Product Sales Engineer, Sales Executive, Technical Sales Manager

Tasks

  • Plan and modify product configurations to meet customer needs.
  • Confer with customers and engineers to assess equipment needs and to determine system requirements.
  • Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
  • Secure and renew orders and arrange delivery.
  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, and computer systems.
  • Diagnose problems with installed equipment.
  • Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
  • Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
  • Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.

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Tools & Technology

Tools used in this occupation:

Desktop computers
Mainframe computers
Notebook computers — Laptop computers
Personal computers

Technology used in this occupation:

Data base user interface and query software — Data entry software; IBM DB2; Microsoft SQL Server; Sybase SQL Server
Electronic mail software — Microsoft Exchange; Microsoft Outlook
Enterprise resource planning ERP software — Hyperion Solutions Hyperion System 9 Bi+; MicroStrategy Desktop; Oracle PeopleSoft; SAP Business One
Office suite software — Microsoft Office software
Presentation software — Microsoft PowerPoint; WebEx Sales Center
Project management software — Microsoft Project
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