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National

Median wages (2008) $13.53 hourly, $28,140 annual
Employment (2006) 221,000 employees
Projected growth (2006-2016) Average (7% to 13%)
Projected need (2006-2016) 79,000 additional employees
43-4111.00 - Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Sample of reported job titles: Interviewer, Admissions Clerk, Admissions Representative, Registrar, Registration Clerk, Market Research Interviewer, Research Interviewer, Patient Services Representative, Telephone Interviewer, Admissions Coordinator

Tasks

  • Ask questions in accordance with instructions to obtain various specified information such as person's name, address, age, religious preference, and state of residency.
  • Compile, record and code results and data from interview or survey, using computer or specified form.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Identify and report problems in obtaining valid data.
  • Meet with supervisor daily to submit completed assignments and discuss progress.
  • Perform patient services, such as answering the telephone and assisting patients with financial and medical questions.
  • Review data obtained from interview for completeness and accuracy.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Assist individuals in filling out applications or questionnaires.
  • Locate and list addresses and households.
43-2011.00 Switchboard Operators, Including Answering Service
43-2021.00 Telephone Operators
43-3061.00 Procurement Clerks
43-4021.00 Correspondence Clerks
43-4041.02 Credit Checkers
43-4061.00 Eligibility Interviewers, Government Programs