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National

Median wages (2008) $17.19 hourly, $35,750 annual
Employment (2006) 168,000 employees
Projected growth (2006-2016) Average (7% to 13%)
Projected need (2006-2016) 31,000 additional employees
43-4161.00 - Human Resources Assistants, Except Payroll and Timekeeping

Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.

Sample of reported job titles: Human Resources Assistant (HR Assistant), Human Resources Specialist (HR Specialist), Personnel Assistant, Administrative Assistant, Human Resources Coordinator (HR Coordinator), Human Resources Technician (HR Technician), Human Resources Associate (HR Associate), Human Resources Administrative Assistant, Human Resources Consultant (HR Consultant), Human Resources Representative (HR Representative)

Tasks

  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
  • Gather personnel records from other departments or employees.
  • Examine employee files to answer inquiries and provide information for personnel actions.
  • Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
  • Compile and prepare reports and documents pertaining to personnel activities.
  • Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
  • Process and review employment applications to evaluate qualifications or eligibility of applicants.
  • Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

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Tools & Technology

Tools used in this occupation:

Desktop computers
Facsimile machines — Fax machines
Mainframe computers
Photocopiers — Photocopying equipment
Scanners

Technology used in this occupation:

Data base user interface and query software — Database software; Microsoft Access
Enterprise resource planning ERP software — SAP ERP
Human resources software — Oracle Self-Service Human Resources; PeopleSoft Enterprise Human Resources; Ultimate Software Ultipro; Workscape HR Service Center
Spreadsheet software — Microsoft Excel
Word processing software — Corel WordPerfect software; Microsoft Word
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13-1071.02 Personnel Recruiters
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43-4061.00 Eligibility Interviewers, Government Programs
43-4111.00 Interviewers, Except Eligibility and Loan
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