National
| Median wages (2008) |
$22.27 hourly, $46,320 annual |
| Employment (2006) |
350,000 employees |
| Projected growth (2006-2016) |
Slower than average (3% to 6%)
|
| Projected need (2006-2016) |
100,000 additional employees |
11-9051.00 - Food Service Managers
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Sample of reported job titles:
Restaurant Manager, Food Service Manager, Food Service Director, Food and Beverage Manager, Banquet Manager, Food Service Supervisor, Restaurant General Manager, Catering Manager, Director of Food and Beverage, Kitchen Manager
Tasks
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Maintain food and equipment inventories, and keep inventory records.
- Schedule staff hours and assign duties.
- Establish standards for personnel performance and customer service.
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Tools & Technology
Tools used in this occupation:
| Cash registers — Computerized cash registers |
| Laser printers |
| Notebook computers |
| Personal computers |
| Personal digital assistant PDAs or organizers — Personal digital assistants PDA |
Technology used in this occupation:
| Accounting software — Food Services Solutions DayCap; Intuit QuickBooks |
| Analytical or scientific software — Aurora FoodPro; ChefTec software; Food Software.com IPro Restaurant Inventory, Recipe & Menu Software; SweetWARE nutraCoster |
| Calendar and scheduling software — espSoftware Employee Schedule Partner; iMagic Restaurant Reservation |
| Inventory management software — Army Food Management Information System software; Food Service Solutions FoodCo; Gift Certificates Plus Giftworks |
| Point of sale POS software — ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant Software; Food Service Solutions POSitive ID System |
