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National

Median wages (2008) $16.34 hourly, $33,980 annual
Employment (2006) 282,000 employees
Projected growth (2006-2016) Average (7% to 13%)
Projected need (2006-2016) 77,000 additional employees
37-1011.00 - First-Line Supervisors/Managers of Housekeeping and Janitorial Workers

Supervise work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Sample of reported job titles: Head Custodian, Maintenance Supervisor, Buildings and Grounds Supervisor, Custodian, Facilities Manager, Housekeeping Supervisor, Buildings and Grounds Director, Environmental Services Director, Environmental Services Supervisor (EVS), Housekeeping Director

Tasks

  • Direct activities for stopping the spread of infections in facilities such as hospitals.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Plan and prepare employee work schedules.
  • Perform or assist with cleaning duties as necessary.
  • Investigate complaints about service and equipment, and take corrective action.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Check equipment to ensure that it is in working order.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Instruct staff in work policies and procedures, and the use and maintenance of equipment.

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Tools & Technology

Tools used in this occupation:

Carpet cleaning equipment — Carpet shampooers; Carpet steamers
Floor polishers — Floor burnishers; Floor polishing machines; Power floor buffers
Hand sprayers — Spray bottles
Laundry type washing machines — Light commercial washing machines; Washer extractors
Sewing machines — Industrial sewing machines

Technology used in this occupation:

Data base user interface and query software — Data entry software; Microsoft Access
Electronic mail software — Email software; Microsoft Outlook
Inventory management software — Inventory tracking software
Materials requirements planning logistics and supply chain software — Computerized bed control system software
Project management software — Microsoft Project
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