National
| Median wages (2008) |
$18.90 hourly, $39,310 annual |
| Employment (2006) |
112,000 employees |
| Projected growth (2006-2016) |
Slower than average (3% to 6%)
|
| Projected need (2006-2016) |
23,000 additional employees |
43-4061.00 - Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Sample of reported job titles:
Workforce Services Representative (WSR), Eligibility Specialist, Career Consultant, Work Force Advisor, Business Employment Specialist, Client Services Representative, Eligibility Technician, Employment Adjudicator, Employment Specialist, Family Independence Case Manager
Tasks
- Answer applicants' questions about benefits and claim procedures.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
- Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- Check with employers or other references to verify answers and obtain further information.
- Keep records of assigned cases, and prepare required reports.
- Schedule benefits claimants for adjudication interviews to address questions of eligibility.
- Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
