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National

Median wages (2008) $10.70 hourly, $22,260 annual
Employment (2006) 445,000 employees
Projected growth (2006-2016) Decline slowly or moderately (-3% to -9%)
Projected need (2006-2016) 79,000 additional employees
53-3031.00 - Driver/Sales Workers

Drive truck or other vehicle over established routes or within an established territory and sell goods, such as food products, including restaurant take-out items, or pick up and deliver items, such as laundry. May also take orders and collect payments. Includes newspaper delivery drivers.

Sample of reported job titles: Territory Manager, Route Salesman, Driver, Truck Driver, Delivery Driver, Pizza Delivery Driver, Sales Route Driver

Tasks

  • Collect money from customers, make change, and record transactions on customer receipts.
  • Listen to and resolve customers' complaints regarding products or services.
  • Inform regular customers of new products or services and price changes.
  • Write customer orders and sales contracts according to company guidelines.
  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Collect coins from vending machines, refill machines, and remove aged merchandise.
  • Call on prospective customers to explain company services or to solicit new business.
  • Record sales or delivery information on daily sales or delivery record.
  • Review lists of dealers, customers, or station drops and load trucks.
  • Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.

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Tools & Technology

Tools used in this occupation:

Bar code reader equipment — Barcode scanners
Delivery trucks — Delivery vans; Propane delivery trucks
Dollies
Pallet trucks — Pallet movers
Personal computers
Personal digital assistant PDAs or organizers — Handheld computers

Technology used in this occupation:

Inventory management software — Computer Directions Route Sales Tracker
Map creation software — GEOCOMtms A.Maze Planning; Route planning software
Project management software — bMobile Technology Route Manager; bMobile Technology Sales; Regulussoft Route Accounting 2004 PPC/Route Sales 2004 PPC; Soft Essentials Vending Essentials
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41-2031.00 Retail Salespersons
41-3011.00 Advertising Sales Agents
41-3021.00 Insurance Sales Agents
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41-9022.00 Real Estate Sales Agents