National
| Median wages (2008) |
$10.05 hourly, $20,900 annual |
| Employment (2006) |
477,000 employees |
| Projected growth (2006-2016) |
Much faster than average (21% or higher)
|
| Projected need (2006-2016) |
291,000 additional employees |
41-2021.00 - Counter and Rental Clerks
Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Sample of reported job titles:
Clerk, Counter Clerk, Crew Member, Customer Service Representative, Sales Clerk, Leasing Consultant, Rental Counter Clerk
Tasks
- Compute charges for merchandise or services and receive payments.
- Prepare merchandise for display, or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
- Keep records of transactions, and of the number of customers entering an establishment.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies and procedures.
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Tools & Technology
Tools used in this occupation:
| Bar code reader equipment — Barcode scanners |
| Cash registers |
| Desktop computers |
| Digital cameras |
| Hand trucks or accessories — Handtrucks |
| Security cameras — Surveillance cameras |
| Still cameras — 35 millimeter cameras |
Technology used in this occupation:
| Data base user interface and query software — Database software |
| Point of sale POS software |
| Word processing software |
