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National

Median wages (2008) $53.95 hourly, $112,210 annual
Employment (2006) 264,000 employees
Projected growth (2006-2016) Faster than average (14% to 20%)
Projected need (2006-2016) 86,000 additional employees
11-3021.00 - Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Sample of reported job titles: Information Technology Manager (IT Manager), Information Technology Director (IT Director), Information Systems Director (IS Director), Data Processing Manager, MIS Director (Management Information Systems Director), Information Systems Manager (IS Manager), Information Systems Supervisor (IS Supervisor), Computing Services Director, Director of Application Development, Technical Services Manager

Tasks

  • Review project plans to plan and coordinate project activity.
  • Manage backup, security and user help systems.
  • Develop and interpret organizational goals, policies, and procedures.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Stay abreast of advances in technology.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Provide users with technical support for computer problems.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Evaluate data processing proposals to assess project feasibility and requirements.

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Tools & Technology

Tools used in this occupation:

Computer servers — File servers; Netware servers; Storage servers; Web servers
Computer tool kits
Mainframe computers
Network analyzers
Punches or nail sets or drifts — Punchdown tools

Technology used in this occupation:

Customer relationship management CRM software — ACT! software; Microsoft Dynamics CRM; Oracle Siebel Server Sync; Performance Solutions Technology ManagePro
Development environment software — C; Common business oriented language COBOL; K2 Business Process Automation; Microsoft .NET Framework
Enterprise resource planning ERP software — Infor ERP Baan; Microsoft Dynamics AX; Microsoft Dynamics NAV; Oracle E-Business Suite
Object or component oriented development software — Borland Paradox; C++; Microsoft SQL Server Reporting Services SSRS; Sun Microsystems Java
Web platform development software — Dynamic hypertext markup language DHTML; Hypertext markup language HTML; JavaScript; Microsoft Active Server Pages ASP
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