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National

Median wages (2008) $19.01 hourly, $39,530 annual
Employment (2006) 282,000 employees
Projected growth (2006-2016) Faster than average (14% to 20%)
Projected need (2006-2016) 114,000 additional employees
21-1021.00 - Child, Family, and School Social Workers

Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist single parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers on how to deal with problem children.

Sample of reported job titles: School Social Worker, Family Service Worker, Case Manager, Foster Care Social Worker, Social Worker, Family Protection Specialist, Youth Services Specialist, Case Worker, Caseworker, Child Protective Services Social Worker (CPS Social Worker)

Tasks

  • Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
  • Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
  • Maintain case history records and prepare reports.
  • Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
  • Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
  • Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
  • Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.
  • Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
  • Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.

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Tools & Technology

Tools used in this occupation:

Desktop computers
Laser printers — Computer laser printers
Notebook computers — Laptop computers
Personal computers
Special purpose telephones — Multi-line telephone systems

Technology used in this occupation:

Data base user interface and query software — Microsoft Access; Student information databases
Internet browser software — Web browser software
Office suite software — Microsoft Office software
Spreadsheet software — Microsoft Excel
Word processing software — Microsoft Word
21-1012.00 Educational, Vocational, and School Counselors
21-1092.00 Probation Officers and Correctional Treatment Specialists