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National

Median wages (2008) $18.61 hourly, $38,710 annual
Employment (2006) 73,000 employees
Projected growth (2006-2016) Faster than average (14% to 20%)
Projected need (2006-2016) 38,000 additional employees
43-4011.00 - Brokerage Clerks

Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.

Sample of reported job titles: Sales Assistant, Registered Sales Assistant, Client Service Associate, Account Administrator, Registered Account Administrator, Clerk, Client Administrator, Operations Clerk

Tasks

  • Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, and resolve account problems.
  • Record and document security transactions, such as purchases, sales, conversions, redemptions, and payments, using computers, accounting ledgers, or certificate records.
  • Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
  • Prepare forms, such as receipts, withdrawal orders, transmittal papers, and transfer confirmations, based on transaction requests from stockholders.
  • File, type, and operate standard office machines.
  • Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
  • Compute total holdings, dividends, interest, transfer taxes, brokerage fees, and commissions and allocate appropriate payments to customers.
  • Prepare reports summarizing daily transactions and earnings for individual customer accounts.
  • Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.

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Tools & Technology

Tools used in this occupation:

Calculators or accessories — 10-key calculators
Desktop computers
Personal computers
Special purpose telephones — Multi-line telephone systems

Technology used in this occupation:

Accounting software — Account management software
Customer relationship management CRM software — FrontRange Solutions Goldmine software; Royal Alliance VISION2020 Core
Data base user interface and query software — Data entry software; Transaction processing software
Desktop communications software — Instant messaging software; Online trading software; WiredRed Software e/pop Basic
Office suite software — Microsoft Office software
Spreadsheet software — Microsoft Excel
43-3021.02 Billing, Cost, and Rate Clerks
43-3031.00 Bookkeeping, Accounting, and Auditing Clerks
43-3071.00 Tellers
43-4131.00 Loan Interviewers and Clerks
43-4141.00 New Accounts Clerks
43-4151.00 Order Clerks