National
| Median wages (2008) |
$18.61 hourly, $38,710 annual |
| Employment (2006) |
73,000 employees |
| Projected growth (2006-2016) |
Faster than average (14% to 20%)
|
| Projected need (2006-2016) |
38,000 additional employees |
43-4011.00 - Brokerage Clerks
Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.
Sample of reported job titles:
Sales Assistant, Registered Sales Assistant, Client Service Associate, Account Administrator, Registered Account Administrator, Clerk, Client Administrator, Operations Clerk
Tasks
- Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, and resolve account problems.
- Record and document security transactions, such as purchases, sales, conversions, redemptions, and payments, using computers, accounting ledgers, or certificate records.
- Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
- Prepare forms, such as receipts, withdrawal orders, transmittal papers, and transfer confirmations, based on transaction requests from stockholders.
- File, type, and operate standard office machines.
- Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
- Compute total holdings, dividends, interest, transfer taxes, brokerage fees, and commissions and allocate appropriate payments to customers.
- Prepare reports summarizing daily transactions and earnings for individual customer accounts.
- Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.
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Tools & Technology
Tools used in this occupation:
| Calculators or accessories — 10-key calculators |
| Desktop computers |
| Personal computers |
| Special purpose telephones — Multi-line telephone systems |
Technology used in this occupation:
| Accounting software — Account management software |
| Customer relationship management CRM software — FrontRange Solutions Goldmine software; Royal Alliance VISION2020 Core |
| Data base user interface and query software — Data entry software; Transaction processing software |
| Desktop communications software — Instant messaging software; Online trading software; WiredRed Software e/pop Basic |
| Office suite software — Microsoft Office software |
| Spreadsheet software — Microsoft Excel |