National
| Median wages (2008) |
$9.49 hourly, $19,730 annual |
| Employment (2006) |
49,000 employees |
| Projected growth (2006-2016) |
Average (7% to 13%)
|
| Projected need (2006-2016) |
11,000 additional employees |
39-6011.00 - Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Sample of reported job titles:
Bellman, Bell Captain, Bellhop, Bellperson, Bell Staff, Bellman Driver, Bellstaff, Valet, Doorman
Tasks
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Assist physically challenged travelers and other guests with special needs.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Deliver messages and room service orders, and run errands for guests.
- Explain the operation of room features such as locks, ventilation systems, and televisions.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Maintain clean lobbies or entrance areas for travelers or guests.
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Tools & Technology
Tools used in this occupation:
| Automobiles or cars — Passenger vehicles |
| Desktop computers |
| Golf carts — Motorized carts |
| Minivans or vans — Passenger vans |
| Pushcarts — Luggage carts |
| Special purpose telephones — Multi-line telephone systems |
| Two way radios |
Technology used in this occupation:
| Electronic mail software — Microsoft Outlook |
| Spreadsheet software — Microsoft Excel |
| Word processing software — Corel WordPerfect software; Microsoft Word |
